Accessibility Statement

ACCESSIBILITY STATEMENT

Last updated: August 2026

Our Commitment to Accessibility

Klassiq is committed to providing an accessible and inclusive online experience for all visitors, including people with disabilities.

We aim to make our website, products, services, and digital content accessible to the widest possible audience and to continuously improve the usability and accessibility of our online store.

Our goal is to ensure that customers can browse our collections, access product information, manage their shopping cart, complete checkout, and contact our team with as few accessibility barriers as possible.

Accessibility Standards

Klassiq aims to follow recognized accessibility best practices and generally accepted web accessibility standards.

Where reasonably possible, we work toward alignment with the Web Content Accessibility Guidelines (WCAG), including principles designed to make web content:

- Perceivable
- Operable
- Understandable
- Robust

Accessibility is an ongoing process, and we continue to review and improve our website as our technology, content, and services evolve.

Accessibility Features

We aim to provide website features that support accessibility, including:

- Clear and consistent navigation
- Keyboard-accessible website controls where possible
- Descriptive text for important images
- Clear headings and content structure
- Readable typography
- Appropriate color contrast
- Responsive layouts for different screen sizes
- Accessible forms and form labels
- Visible focus states for interactive elements
- Meaningful links and buttons
- Support for browser zoom
- Compatibility with commonly used assistive technologies where possible

Keyboard Navigation

We aim to ensure that important areas of the Klassiq website can be accessed using a keyboard.

Users should generally be able to navigate interactive elements using standard keyboard controls such as:

- Tab
- Shift + Tab
- Enter
- Space
- Arrow keys where applicable
- Escape where applicable

Some third-party applications or embedded services may behave differently depending on the provider.

Screen Readers

We aim to structure important website content so that it can be interpreted by commonly used screen readers and other assistive technologies.

This may include the use of:

- Semantic HTML
- Headings
- Alternative text
- Accessible labels
- ARIA attributes where appropriate

Compatibility may vary depending on the assistive technology, browser, operating system, and device being used.

Images and Visual Content

Where appropriate, Klassiq aims to provide alternative text or other contextual information for meaningful images.

Some decorative images may intentionally not include descriptive alternative text when they do not provide additional information.

Product photography is an important part of the Klassiq shopping experience. We aim to ensure that essential product details are also communicated through product names, descriptions, options, and other text-based information.

Colors and Contrast

Klassiq aims to maintain suitable contrast between important text, controls, and backgrounds.

However, because the website includes photography, branding, promotional campaigns, and dynamic content, some visual combinations may vary.

We continue to review these areas as part of our accessibility improvements.

Text Size and Zoom

Most modern browsers allow users to increase text size or zoom the entire page.

The Klassiq website is designed to respond to different screen sizes and browser zoom levels where reasonably possible.

Users can typically use their browser or device settings to adjust:

- Text size
- Page zoom
- Display contrast
- Screen magnification
- Other accessibility preferences

Forms and Checkout

We aim to make forms used throughout the Klassiq website clear and understandable.

This includes forms related to:

- Customer accounts
- Contact enquiries
- Newsletter subscriptions
- Shopping cart
- Delivery information
- Checkout

The checkout process may include functionality provided directly by Shopify or other third-party payment and ecommerce providers.

Accessibility of these third-party systems may therefore be partly controlled by the relevant provider.

Third-Party Content and Applications

The Klassiq website may use third-party applications, services, plugins, integrations, payment providers, social media tools, videos, maps, or other external technologies.

While we aim to work with reputable providers, Klassiq may not have complete control over the accessibility of third-party content or functionality.

Examples may include:

- Shopify services
- Payment gateways
- Social media integrations
- Embedded video
- Maps
- Live chat
- Marketing applications
- Reviews applications
- Other ecommerce integrations

We encourage third-party providers to offer accessible services and continue to evaluate integrations where appropriate.

Known Limitations

Despite our efforts, some parts of the Klassiq website may not yet fully meet every accessibility requirement.

Possible limitations may include:

- Certain older content
- Third-party applications
- Some embedded media
- Certain animations or interactive components
- Product imagery with limited text alternatives
- Features introduced through future website updates

We continue to review and improve these areas.

Ongoing Improvements

Accessibility is an ongoing process.

Klassiq may periodically:

- Review website components
- Improve keyboard navigation
- Update alternative text
- Improve form accessibility
- Review color contrast
- Improve mobile accessibility
- Review third-party integrations
- Correct accessibility issues identified by users or testing

Website updates may occasionally introduce new accessibility issues, and we aim to address significant issues as soon as reasonably possible.

Accessibility Tools

Depending on the version of the Klassiq website and the technologies currently enabled, additional accessibility tools or controls may be available.

These tools may allow visitors to adjust certain aspects of their browsing experience.

Where available, accessibility tools are intended to supplement rather than replace the accessibility of the underlying website.

Feedback and Assistance

We welcome feedback about the accessibility of the Klassiq website.

If you experience difficulty accessing any part of the website, completing a purchase, viewing product information, or using a website feature, please contact us.

We will make reasonable efforts to assist you and, where possible, provide the requested information or service through an alternative method.

For accessibility-related questions, feedback, or assistance, please contact:

Klassiq

Email: hello@klassiqae.myshopify.com

United Arab Emirates

When contacting us about an accessibility issue, it may help to include:

- The page or feature you were trying to access
- The issue you experienced
- The browser or device you were using
- The assistive technology you were using, if applicable

This information can help us investigate and resolve the issue more effectively.

Alternative Access

If you are unable to access certain information or complete an action through the website, please contact our team at:

hello@klassiqae.myshopify.com

We will make reasonable efforts to provide assistance or an alternative way to access the requested information or service.

Policy Updates

Klassiq may update this Accessibility Statement from time to time as the website, technologies, standards, and accessibility practices evolve.

The most recent version will be published on the Klassiq website.

Klassiq
United Arab Emirates
hello@klassiqae.myshopify.com

Last updated: August 2026